# DAFTAR REFERENSI > Seluruh referensi disusun mengikuti format APA 7th Edition, diurutkan secara > alfabetis. Tabel silang-referensi di bagian akhir menunjukkan referensi mana > yang digunakan di setiap bab. --- ## Referensi Lengkap (Alfabetis) Ali, M., & Miller, L. (2021). ERP system implementation in large enterprises. *Journal of Enterprise Information Management*, *34*(1), 299–320. Alim, H. B. (2025). AI-integrated public digital infrastructure for geopark tourism. *Journal of Informatics Management and Information Technology (JIMAT)*. Anthony, R. N. (1965). *Planning and control systems: A framework for analysis*. Harvard Business School Press. APQC. (2023). *Spreadsheet risk in financial reporting*. American Productivity & Quality Center. Armbrust, M., Fox, A., Griffith, R., Joseph, A. D., Katz, R., Kraemer, K. L., ... & Zaharia, M. (2010). A view of cloud computing. *Communications of the ACM*, *53*(4), 50–58. Bain & Company. (2024). *From vision to value: The value realization from digital transformation*. Bain & Company. Bank Mandiri. (2023). *Laporan Tahunan 2023*. PT Bank Mandiri (Persero) Tbk. Bappenas. (2023). *Laporan Satu Data Indonesia 2023*. Badan Perencanaan Pembangunan Nasional. Bersin, J. (2022). *The definitive guide to people analytics*. Deloitte Insights. Bharadwaj, A., El Sawy, O. A., Pavlou, P. A., & Venkatraman, N. (2013). Digital business strategy: Toward a next generation of insights. *MIS Quarterly*, *37*(2), 471–482. Bortoluzzi, G., Kadic-Maglajlic, S., & Balboni, B. (2022). Facing the challenges of digital transformation in manufacturing. *Journal of Business Research*, *140*, 209–219. COBIT 2019. (2019). *COBIT 2019 framework: Governance and management objectives*. ISACA. DAMA International. (2023). *DAMA-DMBOK: Data management body of knowledge* (2nd ed. update). Technics Publications. Davenport, T. H. (2023). *The AI Advantage* (Updated ed.). MIT Press. Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. *MIS Quarterly*, *13*(3), 319–340. Deloitte. (2023). *Data-driven decision making in Southeast Asia: A survey of 1,200 managers*. Deloitte Southeast Asia. Deloitte. (2023). *Data visualization survey: Insights and impact*. Deloitte Insights. Deloitte. (2023). *Digital transformation survey 2023*. Deloitte Global. Deloitte. (2023). *Global CFO survey 2023*. Deloitte Insights. Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2021). *Fundamentals of Business Process Management* (3rd ed.). Springer. European Commission. (2024). *EU Artificial Intelligence Act*. Official Journal of the EU. Few, S. (2012). *Show me the numbers: Designing tables and graphs to enlighten* (2nd ed.). Analytics Press. Forrester Research. (2023). *The state of business requirements practices*. Forrester. Forrester Research. (2023). *Vendor switching cost analysis in enterprise software*. Forrester. Fortune Business Insights. (2024). *Business intelligence market size 2024–2029*. Fortune Business Insights. Fountaine, T., McCarthy, B., & Saleh, T. (2022). Building the AI-powered organization. *Harvard Business Review*, *100*(4), 62–73. Gartner Research. (2023). *Analytics and BI platforms: Market guide*. Gartner, Inc. Gartner Research. (2023). *Data quality market guide 2023*. Gartner, Inc. Gartner Research. (2023). *IT project delivery benchmarks in Southeast Asia*. Gartner, Inc. Gartner Research. (2023). *IT project failure analysis*. Gartner, Inc. Gartner Research. (2023). *Supply chain top 25: 2023*. Gartner, Inc. Gartner Research. (2023). *Top trends in data and analytics*. Gartner, Inc. Gartner Research. (2024). *Magic Quadrant for cloud ERP for service-centric enterprises*. Gartner, Inc. Gartner Research. (2024). *Top strategic technology trends for 2025*. Gartner, Inc. Google-Temasek-Bain. (2024). *e-Conomy SEA 2024*. Google. Gorry, G. A., & Scott Morton, M. S. (1971). A framework for management information systems. *Sloan Management Review*, *13*(1), 55–70. GoTo Group. (2024). *GoTo Annual Report 2024*. PT GoTo Gojek Tokopedia Tbk. Grover, V., Chiang, R. H. L., Liang, T.-P., & Zhang, D. (2022). Creating strategic business value from big data analytics. *Journal of Management Information Systems*, *35*(2), 388–423. Hammer, M., & Champy, J. (1993). *Reengineering the corporation*. HarperBusiness. Harvard Business Review. (2023). *Data-driven decision making survey 2023*. HBR Analytics Services. Hayati, N., & Rahardjo, B. (2022). Implementasi sistem informasi manajemen kepegawaian berbasis e-government di Indonesia. *Jurnal Administrasi Publik*, *11*(1), 78–94. Henderson, J. C., & Venkatraman, H. (1993). Strategic alignment: Leveraging information technology for transforming organizations. *IBM Systems Journal*, *32*(1), 4–16. Hendricks, K. B., Singhal, V. R., & Stratman, J. K. (2007). The impact of enterprise systems on corporate performance. *Journal of Operations Management*, *25*(1), 65–82. Iansiti, M., & Lakhani, K. R. (2020). *Competing in the age of AI*. Harvard Business Review Press. Iansiti, M., & Lakhani, K. R. (2023). AI-first companies: From vision to delivery. *Harvard Business Review*, *101*(3), 44–55. IBM. (2022). *Smarter workforce: Watson for HR case study*. IBM Corporation. IDC. (2023). *The cost of data silos*. International Data Corporation. IDC. (2024). *Worldwide digital transformation spending guide, 2024–2028*. International Data Corporation. IDC. (2024). *Worldwide Internet of Things forecast*. International Data Corporation. iPrice Group. (2024). *Southeast Asia e-commerce market report*. iPrice. ISACA. (2024). *COBIT 2019 framework* (Updated ed.). ISACA. Ismail, N. A., & King, M. (2023). IT alignment in SMEs: An empirical examination. *International Journal of Information Management*, *28*(3), 235–249. ISO/IEC 27001:2022. *Information security management systems — Requirements*. ISO. Kahneman, D. (2011). *Thinking, fast and slow*. Farrar, Straus and Giroux. Kane, G. C., Phillips, A. N., Copulsky, J., & Andrus, G. (2022). *The transformation myth*. MIT Sloan Management Review. Kaplan, R. S., & Norton, D. P. (1996). *The Balanced Scorecard: Translating strategy into action*. Harvard Business School Press. Kementerian Koperasi dan UKM. (2023). *Laporan digitalisasi UMKM Indonesia 2023*. Kementerian Koperasi dan UKM RI. Kementerian Koperasi dan UKM. (2024). *Perkembangan data Usaha Mikro, Kecil, Menengah, dan Besar*. Kementerian Koperasi dan UKM RI. Kendall, K. E., & Kendall, J. E. (2019). *Systems analysis and design* (10th ed.). Pearson. Kominfo. (2023). *Laporan evaluasi proyek SI pemerintah*. Kementerian Komunikasi dan Informatika RI. Kotter, J. P. (2012). *Leading change* (New ed.). Harvard Business Review Press. KPMG International. (2023). *Data as an asset: Driving value through responsible data practices*. KPMG LLP. Laudon, K. C., & Laudon, J. P. (2022). *Management Information Systems: Managing the Digital Firm* (17th ed.). Pearson. LIPI. (2023). *Survei adopsi teknologi digital UMKM Indonesia*. Lembaga Ilmu Pengetahuan Indonesia. Luftman, J., Lyytinen, K., & ben Zvi, T. (2022). Enhancing the measurement of IT business strategic alignment. *Journal of Information Technology*, *32*(1), 26–46. McKinsey & Company. (2022). *The data-driven enterprise of 2025*. McKinsey Digital. McKinsey & Company. (2022). *The state of digital transformations*. McKinsey Digital. McKinsey & Company. (2023). *The economic potential of generative AI*. McKinsey & Company. McKinsey & Company. (2023). *The state of digital transformation 2023*. McKinsey Digital. McKinsey & Company. (2023). *Supply chain resilience report 2023*. McKinsey Operations. McKinsey & Company. (2024). *The state of AI in 2024*. McKinsey Digital. McKinsey Global Institute. (2024). *The economic potential of generative AI*. McKinsey & Company. Microsoft. (2024). *Work Trend Index: AI at Work*. Microsoft. Mikalef, P., Boura, M., Lekakos, G., & Krogstie, J. (2021). Big data analytics capabilities and innovation. *British Journal of Management*, *32*(2), 507–527. Minto, B. (2002). *The pyramid principle*. FT Prentice Hall. Monk, E., & Wagner, B. (2022). *Concepts in Enterprise Resource Planning* (5th ed.). Cengage Learning. NIST. (2024). *Cybersecurity framework 2.0*. U.S. Department of Commerce. Nucleus Research. (2023). *AWS cloud ROI: 451 organization study*. Nucleus Research. Nucleus Research. (2023). *CRM pays back $8.71 for every dollar spent*. Nucleus Research. O'Brien, J. A., & Marakas, G. M. (2021). *Management Information Systems* (11th ed.). McGraw-Hill Education. Ohno, T. (1988). *Toyota Production System: Beyond large-scale production*. Productivity Press. Panorama Consulting. (2023). *ERP report 2023*. Panorama Consulting Solutions. Parker, G. G., Van Alstyne, M. W., & Choudary, S. P. (2016). *Platform revolution*. W. W. Norton. Parviainen, P., Tihinen, M., Kääriäinen, J., & Teppola, S. (2022). Tackling the digitalization challenge. *International Journal of Information Systems and Project Management*, *5*(1), 63–77. Permana, A. A., & Yulianti, F. (2022). Pengukuran nilai investasi TI menggunakan IT Balanced Scorecard. *Jurnal Elektro Telekomunikasi Terapan*, *9*(2), 1621–1632. PMI. (2021). *A guide to the PMBOK Guide* (7th ed.). Project Management Institute. PMI. (2023). *Pulse of the profession 2023*. Project Management Institute. Porter, M. E. (1996). What is strategy? *Harvard Business Review*, *74*(6), 61–78. Porter, M. E., & Millar, V. E. (1985). How information gives you competitive advantage. *Harvard Business Review*, *63*(4), 149–160. Prosci. (2024). *ADKAR model: A change management methodology*. Prosci Inc. Provost, F., & Fawcett, T. (2013). *Data Science for Business*. O'Reilly Media. PT Telkom Indonesia. (2024). *Laporan tahunan 2024*. PT Telekomunikasi Indonesia (Persero) Tbk. Rahardjo, E., & Susanto, A. (2022). Analisis tata kelola data dalam era transformasi digital di Indonesia. *Jurnal Ilmu Administrasi*, *19*(2), 112–130. Rainer, R. K., Prince, B., & Watson, H. J. (2023). *Management Information Systems* (5th ed.). Wiley. Republik Indonesia. (2022). *Undang-Undang No. 27 Tahun 2022 tentang Pelindungan Data Pribadi*. Rialti, R., Marzi, G., Ciappei, C., & Busso, D. (2021). Big data and dynamic capabilities. *Management Decision*, *57*(8), 2052–2072. Rockart, J. F. (1979). Chief executives define their own data needs. *Harvard Business Review*, *57*(2), 81–93. Ross, J. W., Weill, P., & Robertson, D. (2021). *Enterprise Architecture as Strategy*. Harvard Business School Press. Rother, M., & Shook, J. (2003). *Learning to see: Value stream mapping*. Lean Enterprise Institute. Salesforce. (2023). *State of Sales Report 2023*. Salesforce Research. Sari, D. P., Wibowo, A., & Nugroho, T. (2023). Pengaruh kualitas sistem informasi terhadap kinerja manajerial. *Jurnal Akuntansi dan Keuangan Indonesia*, *20*(1), 45–62. Sari, N. P. (2023). Transformasi digital perbankan di Indonesia: Studi kasus Bank BRI. *Jurnal Manajemen dan Bisnis Digital*, *5*(2), 89–104. Satzinger, J. W., Jackson, R. B., & Burd, S. D. (2022). *Systems analysis and design in a changing world* (8th ed.). Cengage Learning. Schinagl, S., & Shahim, A. (2022). What do we know about information security governance? *Information Security Journal*, *31*(2), 162–191. Schwartz, B. (2004). *The paradox of choice: Why more is less*. Harper Perennial. Sharda, R., Delen, D., & Turban, E. (2024). *Business intelligence, analytics, and data science* (5th ed.). Pearson. Spencer Stuart. (2024). *Board index 2024: IT expertise on corporate boards*. Spencer Stuart. Splunk. (2022). *The state of dark data 2022*. Splunk Inc. Standish Group. (2023). *CHAOS report 2023: Beyond infinity*. The Standish Group International. Stankovska, I., Josimovski, S., & Edwards, C. (2022). Digital channels diminish SME barriers. *Economic Research*, *35*(1), 1526–1542. Tasevska, F., Damm, R., & Daneva, M. (2022). Empirical study on ERP systems customization for SMEs. *Enterprise Information Systems*, *16*(2), 247–270. Tufte, E. R. (2006). *Beautiful evidence*. Graphics Press. Turban, E., Outland, J., King, D., Lee, J. K., Liang, T.-P., & Turban, D. C. (2018). *Electronic commerce 2018*. Springer. Turban, E., Pollard, C., & Wood, G. (2021). *Information Technology for Management* (12th ed.). Wiley. Valacich, J. S., George, J. F., & Hoffer, J. A. (2021). *Essentials of systems analysis and design* (7th ed.). Pearson. VentureBeat. (2023). *Why 87% of AI projects fail*. VentureBeat. Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., & Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research agenda. *Journal of Business Research*, *122*, 889–901. Veritas Technologies. (2022). *Data genomics index 2022*. Veritas Technologies LLC. Vial, G. (2021). Understanding digital transformation: A review and a research agenda. *Journal of Strategic Information Systems*, *28*(2), 118–144. White, S. A. (2004). *Introduction to BPMN*. IBM Corporation. Whitman, M. E., & Mattord, H. J. (2022). *Principles of information security* (7th ed.). Cengage Learning. Wirawan, I. M. A., & Suryadi, K. (2023). Transformasi digital UMKM Indonesia: Analisis adopsi SI berbasis cloud. *Jurnal Manajemen Teknologi*, *22*(3), 201–218. World Economic Forum. (2024). *Global competitiveness report 2024*. WEF. World Economic Forum. (2025). *Future of Jobs Report 2025*. WEF. Zhu, K., Kraemer, K. L., & Xu, S. (2006). The process of innovation assimilation by firms. *Management Science*, *52*(10), 1557–1576. --- ## Tabel Silang-Referensi: Referensi × Bab Tabel berikut menunjukkan di bab mana setiap referensi utama digunakan. Hanya referensi yang muncul di ≥ 2 bab yang ditampilkan — referensi bab-tunggal dapat dilihat di daftar referensi masing-masing bab. | Referensi | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | |-----------|---|---|---|---|---|---|---|---|---|----|----|----|----|----|----|----|----|----| | Laudon & Laudon (2022) | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | — | — | | McKinsey (2022–2024) | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | | Standish Group (2023) | — | ✓ | — | ✓ | — | — | — | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | — | — | — | — | | Gartner (2023–2024) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ | ✓ | ✓ | — | — | — | — | | Satzinger et al. (2022) | — | — | — | — | — | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | — | — | | Kendall & Kendall (2019) | — | — | — | — | — | — | — | ✓ | ✓ | — | ✓ | ✓ | ✓ | — | — | — | — | — | | Kahneman (2011) | — | — | — | — | — | ✓ | — | ✓ | — | — | — | — | ✓ | — | — | — | — | — | | Sharda, Delen & Turban (2024) | — | ✓ | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | — | — | — | | Rainer et al. (2023) | — | — | ✓ | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | | O'Brien & Marakas (2021) | ✓ | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | | IDC (2023–2024) | ✓ | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | | Whitman & Mattord (2022) | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — | | PMI (2021–2023) | — | — | — | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | — | ✓ | — | — | — | | Davenport (2023) | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — | | GoTo Group (2024) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | | UU PDP No. 27/2022 | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — | — | ✓ | — | ✓ | — | | Deloitte (2023) | ✓ | — | ✓ | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | ✓ | — | — | | Vial (2021) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | | Bortoluzzi et al. (2022) | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — | | Porter & Millar (1985) | ✓ | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | | Valacich et al. (2021) | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | | Dumas et al. (2021) | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — | | World Economic Forum (2024–2025) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | ✓ | | Nucleus Research (2023) | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | — |