# INDEKS

> Angka merujuk pada nomor **bab** tempat istilah, konsep, nama, atau template dibahas.
> Cetak tebal menandakan bab utama (definisi atau pembahasan mendalam).

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## A

- ADKAR Model → 13
- Akurasi data → **5**, 9
- Analisis akar masalah (*Root Cause Analysis*) → **8**
- Analisis SWOT → 2
- Analitik bisnis → **7**, 17
- Analitik deskriptif → **7**
- Analitik diagnostik → **7**
- Analitik prediktif → **7**, 17
- Analitik preskriptif → **7**, 17
- Anthony, R. N. → 9
- Artificial Intelligence (AI) → **17**, 18
- AS-IS vs TO-BE → **10**, 11
- Aset data → **5**, 7

## B

- Bain & Company → 14, 17
- Balanced Scorecard (BSC) → 2, **14**
- Bias algoritmik → **17**
- Big bang deployment → 13
- Boston Consulting Group → 1
- Bounded rationality → **6**
- BPMN (*Business Process Model and Notation*) → **10**
- Budaya digital → 16
- Business case → **14**
- Business Intelligence (BI) → **7**, 14
- Business Process Automation → **3**
- Business Process Reengineering (BPR) → 4, 10
- Business rules → **11**

## C

- CDO (*Chief Digital Officer*) → 16
- Change champion → **13**
- Change management → **13**
- Change readiness → 13
- Checkland, P. → 8
- CIA model (*Confidentiality, Integrity, Availability*) → **15**
- Cloud computing → **12**, 18
- Cloud-native organization → **18**
- COBIT 2019 → **15**
- Cognitive bias → 6, 17
- Competitive advantage → **1**, 2
- Compliance → 15
- Cost-benefit analysis (CBA) → **14**
- Critical Success Factor (CSF) → **9**
- Cross-functional process → 3, 4
- Custom development → **12**
- Cyber threat → 15

## D

- DAMA (*Data Management Association*) → 5
- Dark data → **5**
- Dashboard → **7**
- Data breach → 15
- Data cleansing → 5
- Data governance → **5**, 15
- Data profiling → 5
- Data quality → **5**, 17
- Data stewardship → 5
- Data warehouse → **7**, 4
- Data-driven culture → 7, 18
- Data-Driven Decision Making (DDDM) → **6**
- Davenport, T. H. → 3, 14, 17
- Davis, F. D. → 17
- Decision Support System (DSS) → **6**
- Deep learning → 17
- Deployment strategy → 13
- Design brief → **11**
- Design patterns → 11
- Digital maturity model → **16**
- Digitalisasi → **16**
- Digitisasi → **16**
- DIKW Hierarchy → 5
- DSS (*Decision Support System*) → **6**
- Dumas, M. → 10

## E

- E-commerce (B2B, B2C, C2C) → **16**
- Ekosistem digital → **18**
- Entity-Relationship model → 11
- ERP (*Enterprise Resource Planning*) → **4**, 12, 13
- ETL (*Extract, Transform, Load*) → **7**
- Evaluasi kelayakan → **14**

## F

- Fairness metrics → 17
- Few, Stephen → 7
- Fishbone diagram (Ishikawa) → **8**
- Five Forces (Porter) → 1
- Five-Why analysis → **8**
- Forrester Research → 2, 12
- Fountaine, T. → 17
- Fungsi bisnis → **3**

## G

- Gap analysis → **8**, 9
- Gartner → 1, 2, 4, 7, 11, 12, 14, 15
- Generative AI (GenAI) → **17**
- Go-live → 13
- Google-Temasek-Bain → 16
- Gorry, G. A. → 6, 9
- GoTo Group → 18

## H

- Hallucination (AI) → 17
- Hammer, M. → 3, 10, 13
- Henderson, J. C. → 1
- Henderson-Venkatraman SAM → 1
- Hidden costs → 12, 14
- Hoffer, J. A. → 9
- Huang, M.-H. → 17
- Human-in-the-Loop (HITL) → **17**
- Hypercare → 13

## I

- Iansiti, M. → 18
- IDC → 2, 18
- Identifikasi masalah → **8**
- Implementasi SI → **13**
- Incident management → 13
- Indikator kinerja (KPI) → **3**, 9, 14
- Information architecture → 9
- Information gap → **9**
- Information requirement → **9**
- Information requirement table → 9
- Infrastruktur digital → 18
- Integrasi data → **4**
- Interpretability (AI) → 17
- IoT (*Internet of Things*) → **18**
- IPO Model (Input-Process-Output) → **11**
- ISACA → 15
- Ishikawa, K. → 8
- ISO 27001 → **15**

## K

- Kahneman, D. → 6, 8
- Kane, G. C. → 16
- Kaplan, R. S. → 2, 14
- Kelengkapan data → **5**
- Kemenkop UKM → 16
- Kendall & Kendall → 9
- Keputusan semi-terstruktur → 6, 17
- Keputusan terstruktur → **6**, 17
- Keputusan tidak terstruktur → 6, 17
- Keselarasan strategis SI → **2**, 1
- Ketepatan waktu data → **5**
- Kominfo Indonesia → 14
- Konsistensi data → **5**
- Kotter, J. P. → 13
- Krug, S. → 11
- Kustomisasi ERP → 4

## L

- Lakhani, K. R. → 18
- Laudon, K. C. & Laudon, J. P. → 1, 4, 9, 11, 12
- Lean → 10
- Legacy system → 16
- LIPI → 12

## M

- Machine learning (ML) → 17
- Manajer sebagai orchestrator → **18**
- Manajemen perubahan → **13**
- Manajemen risiko → **15**
- Manfaat intangible → **14**
- Manfaat tangible → **14**
- Master data management (MDM) → 4, 5
- McFarlan Portfolio Matrix → **2**
- McKinsey → 1, 7, 8, 12, 13, 16, 17, 18
- Metadata → 5
- Microsoft → 18
- Mikalef, P. → 17
- Mindmap ringkasan → *setiap bab*
- Minto, B. → 8
- Mintzberg, H. → 6
- Modular design → 11

## N

- Net Present Value (NPV) → **14**
- Network effect → **16**
- Nielsen, J. → 11
- NIST Cybersecurity Framework → **15**
- Nonaka, I. → 5
- Norton, D. P. → 2, 14

## O

- Ohno, T. → 10
- OLAP (*Online Analytical Processing*) → 7
- Oracle → 4
- Organisasi adaptif → 18
- Organisasi resilient → 18
- Otomasi keputusan → 17
- Otomasi proses bisnis → **3**
- Otto, B. → 5

## P

- Parker, G. → 18
- Parson, J. → 11
- Payback period → **14**
- Pemodelan proses → **10**
- People-Process-Technology (PPT) → **13**
- Phased deployment → 13
- Pilot deployment → 13
- Piramida kebutuhan informasi → **9**
- Piramida nilai informasi organisasi (PVIO) → **1**
- Platform economy → **16**, 18
- PMI → 8, 13
- Portofolio SI → **2**
- Porter, M. E. → 1, 2, 3
- Problem decomposition → 8
- Problem framing → **8**
- Problem statement → 8
- Process bottleneck → 10
- Process ownership → 3
- Prosci → 13
- Proses bisnis → **10**, 3

## R

- Rahardjo & Susanto → 15
- Ransomware → 15
- Rantai nilai (Porter's Value Chain) → 1, 3
- Real-time intelligence → **18**
- Reporting → 7
- Resistensi pengguna → 13, 16
- Return on Investment (ROI) → **2**, **14**
- Risk appetite → 15
- Risk register → **15**
- Rockart, J. F. → 2, **9**
- Rother, M. → 10
- Rummler, G. A. → 3
- Rust, R. T. → 17

## S

- SaaS / PaaS / IaaS → **12**, 18
- SAP → 4
- Satisficing → 6
- Satzinger, J. W. → 4, 11
- Scalability → 11, 12
- Schinagl, S. → 15
- Scott Morton, M. S. → 6, 9
- Service Level Agreement (SLA) → 12
- Sharda, R. → 7
- Siklus hidup data → **5**
- Silo informasi → **3**, 4
- Simon, Herbert → **6**
- Simon's Decision Model → **6**
- Sistem informasi → **1**
- Sistem informasi fungsional → **3**
- Sistem Informasi Manajemen (SIM) → **1**
- Sistem perusahaan (*Enterprise System*) → **4**
- Skill gap → 16
- Spencer Stuart → 15
- Sponsor eksekutif → 13
- Stakeholder analysis → **8**
- Standish Group → 8, 13
- Strategi SI → **2**
- Swimlane diagram → **10**

## T

- Tamm & Sedeh → 5
- Tata kelola data → **5**
- Tata kelola SI → **2**, **15**
- TCO (*Total Cost of Ownership*) → **12**, 4, 14
- Technology Acceptance Model (TAM) → 17
- Template A.1 — Peta Posisi SI Organisasi → 1
- Template A.2 — AKSI Audit Keselarasan SI-Strategi → 2
- Template A.3 — Peta SI Fungsional → 3
- Template A.4 — Checklist Kesiapan Enterprise System → 4
- Template A.5 — Audit Kualitas Data → 5
- Template A.6 — Matriks Keputusan Manajerial → 6
- Template A.7 — Desain Kerangka Dashboard BI → 7
- Template A.8 — Problem Statement Canvas → 8
- Template A.9 — Information Requirement Table → 9
- Template A.10 — Worksheet Diagram AS-IS → 10
- Template A.11 — Design Brief SI (One Page) → 11
- Template A.12 — Matriks Keputusan Solusi SI → 12
- Template A.13 — Change Readiness Assessment → 13
- Template A.14 — Business Case Mini → 14
- Template A.15 — Risk Register SI → 15
- Template A.16 — Digital Maturity Assessment → 16
- Template A.17 — AI Use Case Canvas → 17
- Template A.18 — Peta Transformasi Personal → 18
- Tingkat manajemen → **6**, 9
- Training pengguna → 13
- Transformasi digital → **1**, **16**
- Tufte, Edward → 7
- Tversky, A. → 6

## U

- User adoption → **13**
- UU PDP (UU No. 27/2022) → **15**

## V

- Valacich, J. S. → 4, 11
- Value Chain (Porter) → 1, 3
- Value Stream Mapping (VSM) → 10
- Van Alstyne, M. → 18
- Vendor evaluation → 12
- Vendor lock-in → **4**, **12**
- VentureBeat → 17
- Venkatraman, N. → 1
- Verhoef, P. C. → 16
- Vial, G. → 16
- Visualisasi data → 7

## W

- Weighted Decision Matrix → 12
- White, S. A. → 10
- Whitman, M. E. → 15
- World Economic Forum → 18

## X

- XaaS (*Everything as a Service*) → **18**

## Z

- Zhu, K. → 16