# DAFTAR REFERENSI

> Seluruh referensi disusun mengikuti format APA 7th Edition, diurutkan secara
> alfabetis. Tabel silang-referensi di bagian akhir menunjukkan referensi mana
> yang digunakan di setiap bab.

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## Referensi Lengkap (Alfabetis)

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## Tabel Silang-Referensi: Referensi × Bab

Tabel berikut menunjukkan di bab mana setiap referensi utama digunakan. Hanya referensi yang muncul di ≥ 2 bab yang ditampilkan — referensi bab-tunggal dapat dilihat di daftar referensi masing-masing bab.

| Referensi | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 |
|-----------|---|---|---|---|---|---|---|---|---|----|----|----|----|----|----|----|----|----|
| Laudon & Laudon (2022) | ✓ | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | ✓ | — | — |
| McKinsey (2022–2024) | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ | ✓ | ✓ | — | ✓ | ✓ | ✓ |
| Standish Group (2023) | — | ✓ | — | ✓ | — | — | — | ✓ | ✓ | — | ✓ | ✓ | ✓ | ✓ | — | — | — | — |
| Gartner (2023–2024) | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | ✓ | ✓ | ✓ | — | — | — | — |
| Satzinger et al. (2022) | — | — | — | — | — | — | — | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | — | — | — | — |
| Kendall & Kendall (2019) | — | — | — | — | — | — | — | ✓ | ✓ | — | ✓ | ✓ | ✓ | — | — | — | — | — |
| Kahneman (2011) | — | — | — | — | — | ✓ | — | ✓ | — | — | — | — | ✓ | — | — | — | — | — |
| Sharda, Delen & Turban (2024) | — | ✓ | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | — | — | — |
| Rainer et al. (2023) | — | — | ✓ | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — |
| O'Brien & Marakas (2021) | ✓ | — | — | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — |
| IDC (2023–2024) | ✓ | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ |
| Whitman & Mattord (2022) | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — |
| PMI (2021–2023) | — | — | — | — | — | — | — | ✓ | ✓ | — | — | ✓ | — | — | ✓ | — | — | — |
| Davenport (2023) | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | — | ✓ | — |
| GoTo Group (2024) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ |
| UU PDP No. 27/2022 | — | — | — | — | ✓ | — | — | — | ✓ | — | — | — | — | — | ✓ | — | ✓ | — |
| Deloitte (2023) | ✓ | — | ✓ | — | — | ✓ | ✓ | — | — | — | — | — | — | — | — | ✓ | — | — |
| Vial (2021) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — |
| Bortoluzzi et al. (2022) | — | — | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | — |
| Porter & Millar (1985) | ✓ | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — | — |
| Valacich et al. (2021) | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — |
| Dumas et al. (2021) | — | — | — | — | — | — | — | — | — | ✓ | ✓ | — | — | — | — | — | — | — |
| World Economic Forum (2024–2025) | ✓ | — | — | — | — | — | — | — | — | — | — | — | — | — | — | ✓ | ✓ | ✓ |
| Nucleus Research (2023) | — | — | — | — | — | — | — | — | — | — | — | ✓ | — | ✓ | — | — | — | — |
